Cancelling is super easy and can be done from within your account area (we certainly don't hide it). We make it very clear and obvious. We also make it easy to 'reactivate' your subscription if you so choose.

Yes. From within your account area we make it easy to SKIP or PAUSE your subscription at anytime with one click of a button, meaning there's no need to pick up the phone. Our goal is to become the easiest to manage subscription box in the UK. You stay firmly in control at all times.

There is no minimum commitment required. You decide on how long you'd like to join us for. You're not locked in to a minimum amount of boxes.

Absolutely! We give you 10 days notice (via email) on when your next charge is due. In fact, we send you 3 emails counting down the days. You are 100% in control at all times.

When we notify you via email regarding your upcoming charge (10 days beforehand), we showcase the exact products you'll be getting (including the benefits of each one) so you can decide what you'd like to do on a box by box basis.

Yes. Once your order has been dispatched, you will receive three separate emails from the courier confirming:

• They have received your order. This email will also contain information on how to track and divert your order.
• The day and time they will deliver it. This email will also contain information on how to track and divert your order.
• You will then get an email confirming the delivery.

Please note that at every step of the delivery process you will have the option to divert your parcel if you know you won't be home to receive it.

At every step of the delivery process you will have the option to divert your order (via emails sent to you by Evri) if you know you won't be home to receive it.